So, what happens after launch? As a web agency, it is extremely important to us that our clients never feel left alone with their new website. Our clients should never be left feeling that they lack the knowledge to use, adapt and maintain their website in the long term. This is a cornerstone of what we call The Wasabi Treatment.
To avoid these pitfalls and give you peace of mind as a client, we have created a service agreement that ensures general maintenance and service of your website, even after launch.
With ROI in focus
The service agreement is not only a guarantee that your website keeps working flawlessly from a technical point of view. It is also an important part of our main task as an agency – maintaining a website that generates traffic and sales. Our goal of delivering a return on your investment (ROI) is a key criterion when we choose the services included in the agreement.
Choose a service agreement based on your needs
Wasabi Web offers reliable and generous service agreements and SLAs for your website that guarantee fast technical support when you need it. Every website has different service needs. Below you can choose the hourly plan that matches your maintenance needs:
The agreement is hour-based, and the hours used are deducted from a time bank. If no hours are used in a given month, the unused hours can be used later.